FleetProxy Privacy Policy

1. Introduction and Scope

Welcome to FleetProxy: We are committed to protecting your privacy and ensuring transparency in how we handle your personal data.

Privacy Policy ('the Policy'): This Policy outlines how FleetProxy collects, uses, shares, and protects personal information in connection with our services. By using our services, you agree to the terms outlined herein.

Jurisdiction: This Privacy Policy and any disputes arising from it are governed exclusively by the laws of the Middle East. All users agree to submit to the exclusive jurisdiction of Middle Eastern courts.

2. General Provisions and Definitions

2.1 Entity Definitions: 'We', 'us', or 'our' refers to FleetProxy, operating under the FleetProxy trade name and headquartered in the Middle East.

2.2 Personal Data: Any information that can be used to identify an individual, either alone or when combined with other data.

2.3 Services: All services provided by FleetProxy, including proxy access, account portals, websites, and APIs.

2.4 Processing: Any action taken with personal data, including but not limited to collection, storage, access, usage, and deletion.

2.5 Policy Acceptance: By using our services, you confirm that you have read, understood, and agreed to this Privacy Policy.

3. Applicability

3.1 This Privacy Policy applies to all users who access or use FleetProxy's services, including but not limited to individuals visiting our website, creating accounts, purchasing services, or communicating with our support team.

3.2 It applies regardless of the user's country of origin or access location, although the laws of the Middle East exclusively govern this policy.

3.3 By using our services, users consent to the practices described in this policy.

4. Types of Personal Data We Collect

4.1 Account Information: Includes your first and last name, email address, billing details, and transaction history provided directly to us.

4.2 Technical Data: Includes your IP address during the last visit, browser type, device type, and log files generated by your interaction with our services.

4.3 Communication Records: Includes any messages or correspondence exchanged between you and our support or business teams.

4.4 Exclusion: We do not store passwords, login credentials, or sensitive authentication tokens.

5. How We Collect Personal Data

5.1 Directly From You: When you register for an account, make purchases, submit forms, or contact support.

5.2 Payment Processors (e.g., Cryptomus) may collect and process your payment information securely on our behalf.

5.3 Automatically: Through cookies, analytics tools (e.g., Google Analytics), and server-side logs when you interact with our website.

5.4 From Third Parties: When legally allowed or necessary for service delivery.

6. Use of Proxy Services

6.1 FleetProxy provides access to proxy servers ('Proxy Services') intended solely for lawful, ethical, and legitimate use, enabling private and secure routing of internet traffic.

6.2 User Responsibility: You are solely responsible for how the Proxy Services are used. FleetProxy does not inspect user traffic but may investigate violations in accordance with this policy and applicable laws.

6.3 Prohibited Uses: You agree not to use, and not to permit others to use, the Proxy Services for any unlawful, unethical, or malicious purpose. The following activities are strictly prohibited, including but not limited to:

6.4 Engaging in fraud, phishing, or identity theft.

6.5 Accessing or distributing child sexual abuse material (CSAM).

6.6 Conducting hacking attempts, DDoS attacks, or unauthorized access to systems.

6.7 Circumventing copyright protections or engaging in digital piracy.

6.8 Violating international sanctions or export controls.

6.9 Disseminating malware, ransomware, spyware, or other malicious code.

6.10 Harassing, stalking, threatening, or defaming individuals or organizations.

This list is illustrative and not exhaustive. All forms of illegal or abusive activity are strictly prohibited.

6.11 Legal Compliance: Users must follow all applicable laws in their jurisdiction and in any jurisdiction they access. FleetProxy disclaims all liability for misuse of its services and may suspend or terminate accounts involved in prohibited activities.

7. Purposes of Data Collection

7.1 To provide, operate, and maintain the services offered by FleetProxy.

7.2 To process transactions and manage billing records.

7.3 To detect, prevent, and mitigate fraudulent or illegal activity.

7.4 To improve our services, develop new features, and conduct analytics.

7.5 To communicate with users regarding updates, security alerts, and service-related matters.

7.6 To comply with applicable legal obligations and enforce our rights under the law.

8. Legal Basis for Processing

8.1 We process personal data under the following legal grounds:

8.2 Your explicit consent where required by law.

8.3 Performance of a contract when data processing is necessary to fulfill our services.

8.4 Compliance with legal obligations.

8.5 Legitimate interests pursued by FleetProxy, such as preventing misuse and ensuring service quality.

9. Payment Information

9.1 FleetProxy uses Cryptomus, a cryptocurrency payment processor, to handle all financial transactions securely on our behalf.

9.2 When making a payment via Cryptomus, you will be redirected to their platform to complete the transaction.

9.3 Cryptomus’ own privacy policy governs any data collected during transactions: https://cryptomus.com/privacy-policy

10. Cookies and Tracking Technologies

10.1 We use cookies and similar technologies to provide essential website functionality and gather analytics about user behavior.

10.2 Users may control cookie preferences through browser settings or cookie consent banners.

10.3 We may use third-party analytics providers such as Google Analytics, which may collect anonymized usage data.

11. Data Retention

11.1 Personal data is retained only as long as necessary for the purposes stated in this policy or as required by law.

11.2 We may retain some data indefinitely unless deletion is requested by the user or legally mandated.

12. Security Measures

12.1 FleetProxy employs commercially reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure.

12.2 Despite our efforts, no security system is infallible. Users should implement good practices in protecting their own credentials and systems.

13. GDPR Compliance

13.1 Applicability: This section applies to personal data collected from individuals located in the European Union (EU) and European Economic Area (EEA), in accordance with the General Data Protection Regulation (GDPR).

13.2 Legal Basis for Processing: We process personal data under GDPR on the basis of one or more of the following legal grounds: user consent, performance of a contract, legal obligations, and our legitimate interests.

13.3 Rights of Data Subjects: If you are located in the EU or EEA, you have the following rights under GDPR:

13.4 The right to access your personal data.

13.5 The right to rectify inaccurate or incomplete data.

13.6 The right to erase your data (‘right to be forgotten’) under certain conditions.

13.7 The right to restrict or object to processing of your data.

13.8 The right to data portability.

13.9 The right to withdraw consent at any time, where processing is based on consent.

13.10 The right to lodge a complaint with a supervisory authority.

13.11 Data Transfers: If personal data is transferred outside the EU/EEA, we take appropriate measures to ensure an adequate level of protection in accordance with GDPR.

13.12 Contact: To exercise your rights under GDPR, please contact us at [email protected].

14. California Online Privacy Protection Act (CalOPPA)

14.1 Applicability: This section applies to users residing in the State of California, in compliance with the California Online Privacy Protection Act (CalOPPA).

14.2 Information Collected: FleetProxy collects personal information including, but not limited to, name, email address, billing information, and IP address. This information is used for account management, billing, analytics, and customer support.

14.3 User Rights: California residents have the right to request information regarding the disclosure of personal data to third parties for marketing purposes and to request access to, or deletion of, their data.

14.4 Changes to This Privacy Policy: Users will be notified of any material changes to this Privacy Policy via our website. It is the user’s responsibility to review the policy periodically.

14.5 Do Not Track (DNT) Signals: FleetProxy currently does not respond to Do Not Track browser settings or signals due to a lack of uniform standards for such signals.

14.6 Access and Data Correction: California residents may contact us at [email protected] to review, correct, or delete personal information that we may have collected.

15. Data Subject Rights

15.1 Users have the right to access, correct, delete, or restrict the processing of their personal data where applicable under law.

15.2 Users may request data portability or object to processing where justified.

15.3 Requests can be submitted via our contact details provided in Section 19.

16. International Transfers

16.1 While FleetProxy operates under Middle Eastern law, some subprocessors and infrastructure providers may be located outside the Middle East.

16.2 In such cases, we ensure that appropriate safeguards are in place to protect personal data in accordance with this policy.

17. Policy Updates

17.1 We may revise this Privacy Policy from time to time to reflect changes in legal requirements or our data practices.

17.2 Updates will be posted on our website with a revised 'Last Updated' date. Continued use of our services after any update constitutes acceptance of the new terms.

18. Children’s Privacy

18.1 Our services are not directed to individuals under the age of 18.

18.2 We do not knowingly collect personal data from minors. If we become aware of such data being collected inadvertently, we will take steps to delete it promptly.

19. Contact and Complaints

19.1 For questions or complaints related to this Privacy Policy, contact us at [email protected].

19.2 You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

20. Acknowledgment and Acceptance

20.1 By using FleetProxy's services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

20.2 You further affirm that you are of legal age to enter into this agreement and accept the obligations set forth herein.