Acceptable Use Policy

This Acceptable Use Policy applies to everyone using the FleetProxy network, which is operated by FLEETPROXY ENTERPRISE - FZCO, a company registered in the United Arab Emirates. It expands on the acceptable use section of our Terms of Service and forms part of the same agreement. Where this policy and the Terms overlap, both apply.

1. The Principle Behind This Policy

Our residential addresses are contributed by real people who agreed to carry traffic. Every abusive session runs through somebody’s home connection, and the consequences land on them, on the site being targeted, and on every other customer sharing the pool. That is why the rules below are enforced rather than published and forgotten.

2. What You May Use Our Proxies For

FleetProxy is built for legitimate commercial work that needs to originate from a different network location than your own. That includes:

• Collecting publicly available web data, where collection is permitted by the source and by applicable law.
• Verifying how your own adverts, prices, and search rankings appear in other countries and cities.
• Testing your own applications, sites, and infrastructure from outside your network.
• Managing accounts you own or are formally authorized to operate, in line with the rules of the platform concerned.
• Brand protection, fraud research, and market analysis carried out on public sources.

3. Prohibited Activities

You may not use the FleetProxy network, or allow anyone using your account to use it, for any of the following. This list is not exhaustive.

Harm to people, absolute and without exception

• Any activity involving child sexual abuse material, or the exploitation, endangerment, or sexualization of minors in any form.
• Trafficking of people, weapons, controlled substances, or stolen goods.
• Harassment, stalking, doxxing, threats of violence, or targeting a private individual.
• Producing or distributing content that promotes terrorism or violent extremism.

Attacks on systems and networks

• Denial of service attacks, traffic floods, or any attempt to degrade the availability of a system.
• Unauthorized access attempts, credential stuffing, brute forcing, port scanning, or vulnerability exploitation against systems you do not own or have written permission to test.
• Distributing malware, ransomware, spyware, or botnet command and control traffic.
• Bypassing authentication, paywalls, or access controls you are not entitled to pass.

Fraud and deception

• Phishing, spoofing, fake storefronts, or impersonating a person, business, or public body.
• Payment fraud, carding, testing stolen card or account credentials, or laundering proceeds of crime.
• Click fraud, impression fraud, fake engagement, or manipulating advertising and affiliate systems.
• Creating accounts in bulk in order to deceive a platform or evade its enforcement.

Spam and unsolicited messaging

• Sending unsolicited bulk email, messages, comments, or form submissions.
• Harvesting contact details for the purpose of unsolicited outreach.
• Operating from our network in a way that gets our addresses listed on spam or reputation blocklists.

Data you are not entitled to take

• Collecting personal data without a lawful basis, or in breach of applicable data protection law.
• Collecting data from behind a login, paywall, or other access control without authorization from the operator.
• Infringing copyright, trademarks, database rights, or trade secrets.
• Ignoring a site operator’s explicit instruction that your collection should stop.

4. Volume and Conduct

Even where your purpose is permitted, the way you run it matters. Do not send request volumes that a target site could reasonably experience as an attack, and do not continue hammering an endpoint that is returning errors or rate limits. Legitimate collection is designed to be survivable by the site it collects from.

5. Reporting Abuse

If you believe traffic from our network is being used against you or against someone else, tell us. Send the report to support@fleetproxy.io with the subject line “Abuse report”, or use our contact page. Our support team is staffed around the clock.

To let us act quickly, please include as much of the following as you have:

• The IP address or addresses involved.
• Timestamps, with the time zone stated.
• The target domain, endpoint, or account affected.
• Log extracts, request headers, or other evidence of the activity.
• A contact address we can reply to for follow-up questions.

Reports concerning child safety or an active attack are treated as urgent and are escalated ahead of the normal queue.

6. What Happens When Someone Breaks This Policy

Depending on what we find, we may throttle or block specific traffic, restrict which destinations an account can reach, suspend the account while we investigate, or terminate it outright. Serious cases, in particular anything involving harm to a person, are terminated immediately and may be reported to the relevant authorities.

As set out in our Terms of Service, no refund or compensation is provided where an account is terminated for violating these rules.

7. Requests From Site Operators

If you operate a website and do not want our network reaching it, write to support@fleetproxy.io from an address associated with the domain, and tell us what you would like restricted. We will review the request and respond.

8. Changes to This Policy

We may update this policy as the network, the law, or the abuse we see changes. The date at the top of this page reflects the current version, and continued use of the service after a change means you accept the updated policy.